# Manage your sales pipeline and deals — Stacks Features

> Track every deal from lead to won with Stacks' drag-and-drop sales pipeline. Add deals, move them through stages, see a weighted forecast, and mark deals won or lost — free and unlimited.

Markdown version of https://stackscrm.com/features/manage-sales-pipeline — append `.md` to any page URL on this site (homepage: https://stackscrm.com/index.md). Index: https://stackscrm.com/llms.txt · Full site in one file: https://stackscrm.com/llms-full.txt

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#### Getting started

- [Create your account](https://stackscrm.com/features/create-account-set-up-workspace)
- [Invite your team](https://stackscrm.com/features/invite-team-set-roles)
- [Your dashboard, explained](https://stackscrm.com/features/dashboard-tour)

#### CRM

- [Import your contacts](https://stackscrm.com/features/import-contacts)
- [Add a contact](https://stackscrm.com/features/add-contact)
- [Organize with tags](https://stackscrm.com/features/organize-contacts-with-tags)
- [Manage your pipeline](https://stackscrm.com/features/manage-sales-pipeline)
- [Add custom fields](https://stackscrm.com/features/add-custom-fields-to-contacts)
- [Capture leads with a form](https://stackscrm.com/features/capture-leads-web-form)
- [Export your contacts](https://stackscrm.com/features/export-contacts)

#### Email marketing

- [Send a campaign](https://stackscrm.com/features/send-email-campaign)
- [Set up a drip sequence](https://stackscrm.com/features/email-drip-sequence)
- [Grow your list](https://stackscrm.com/features/grow-email-list-opt-in-forms)

#### Reviews

- [Request a review](https://stackscrm.com/features/request-customer-reviews)
- [Reply to reviews](https://stackscrm.com/features/reply-to-reviews-with-ai)
- [Add the reviews widget](https://stackscrm.com/features/add-reviews-widget)

#### Invoicing

- [Create an invoice](https://stackscrm.com/features/create-and-send-invoice)
- [Send an estimate](https://stackscrm.com/features/send-estimate-quote)
- [Get paid online](https://stackscrm.com/features/payment-links)
- [Recurring invoices](https://stackscrm.com/features/set-up-recurring-invoices)
- [Expenses & profit](https://stackscrm.com/features/track-expenses-and-profit)
- [Projects & billable time](https://stackscrm.com/features/bill-project-time)
- [Ask AI about your numbers](https://stackscrm.com/features/ask-ai-financial-questions)

#### Scheduling

- [Set your availability](https://stackscrm.com/features/set-availability-take-bookings)
- [Create an appointment type](https://stackscrm.com/features/create-appointment-type)
- [Share your booking link](https://stackscrm.com/features/share-embed-booking-link)

#### Support

- [Manage support tickets](https://stackscrm.com/features/manage-support-tickets)

#### Tasks & time

- [Create & manage tasks](https://stackscrm.com/features/create-manage-tasks)
- [Track & bill time](https://stackscrm.com/features/track-and-bill-time)

#### AI & automation

- [Turn on AI](https://stackscrm.com/features/turn-on-ai)
- [Build an automation](https://stackscrm.com/features/build-an-automation)

#### Connecting your tools

- [Connect Stripe](https://stackscrm.com/features/connect-stripe-payments)
- [Connect email provider](https://stackscrm.com/features/connect-email-provider)
- [Connect Twilio (SMS)](https://stackscrm.com/features/connect-twilio-sms)
- [Google Business Profile](https://stackscrm.com/features/connect-google-business-profile)
- [Email deliverability](https://stackscrm.com/features/email-deliverability-spf-dkim-dmarc)

#### Workspace and additional guides

- [Review agent approvals](https://stackscrm.com/features/review-agent-approvals)
- [Manage companies](https://stackscrm.com/features/manage-companies)
- [Import from another CRM](https://stackscrm.com/features/import-crm-records)
- [Manage email templates](https://stackscrm.com/features/manage-email-templates)
- [Manage appointments](https://stackscrm.com/features/manage-appointments)
- [Set up standing appointments](https://stackscrm.com/features/recurring-appointments)
- [Review feedback reports](https://stackscrm.com/features/review-feedback-reports)
- [Create review story images](https://stackscrm.com/features/manage-review-stories)
- [Configure customer reviews](https://stackscrm.com/features/configure-reviews)
- [Manage workspace settings](https://stackscrm.com/features/workspace-settings)
- [Manage the product catalog](https://stackscrm.com/features/manage-products)
- [Configure email alerts](https://stackscrm.com/features/configure-email-alerts)
- [Use API keys and MCP](https://stackscrm.com/features/api-and-mcp-access)
- [Read API activity](https://stackscrm.com/features/api-activity)
- [Connect incoming lead webhooks](https://stackscrm.com/features/connect-lead-webhooks)
- [Manage billing and AI credits](https://stackscrm.com/features/manage-billing-and-credits)
- [Read workspace activity](https://stackscrm.com/features/workspace-activity)
- [Request help from Stacks](https://stackscrm.com/features/request-platform-help)
- [Triage platform requests](https://stackscrm.com/features/platform-request-triage)

[Features](https://stackscrm.com/features) › [CRM](https://stackscrm.com/features#crm) › **Manage your sales pipeline**

# Manage your sales pipeline and deals

CRM · about 4 min · updated Aug 2026

Your pipeline is a visual board of every deal you're working, laid out by stage — so you can see at a glance what's in play, what it's worth, and what's about to close. In Stacks you add a deal, drag it from stage to stage as it moves forward, and mark it won or lost at the finish line. It's all free, with no cap on deals or pipelines.

## Before you start

- Every workspace already includes a ready-made **Sales Pipeline** — *Lead → Contacted → Qualified → Proposal → Negotiation → Won* — so you can start adding deals right away without any setup.
- A deal can be linked to a **contact** and/or a **company**, but neither is required. If you want them ready to pick, [import your contacts](https://stackscrm.com/features/import-contacts) first.
- Adding and moving deals is available to **admins, managers and members**. View-only users can see the board but can't change it, and editing the pipeline's stages is **admin-only**.

## Step by step

1. **Open your pipeline.** In the left menu under **CRM**, click **Pipeline**. You'll see a Kanban board with one column per stage and a card for each open deal. If you have more than one pipeline, use the **Pipeline** dropdown at the top to switch between them.
2. **Add a deal.** Click **+ Add Deal**. Give it a **title** and a **value**, choose the **pipeline** and **stage**, and — optionally — link a **contact** and **company**, set a **win probability**, and pick an **expected close date**. Leave probability blank and Stacks uses the stage's default. Save, and the deal shows up as a card in its stage.
3. **Move deals through your stages.** As a deal progresses, **drag its card** to the next column. Stacks saves the move the moment you drop the card and updates the deal count on each column; the dollar totals and stats refresh the next time the board loads.
4. **Open a deal for the full picture.** **Click any card** to open its detail page — value, contact, company, probability, expected close, plus **notes**, **tasks**, and an activity timeline. Click **Edit** to change any field.
5. **Close it out — won or lost.** On an open deal, click **Mark Won** or **Mark Lost** (you can jot a reason for a loss). The deal leaves the board and files into your **Deals** list under its new status.

💡

**It's all free.** The whole pipeline — unlimited deals, unlimited pipelines, custom stages, and the drag-and-drop board — is free on every plan. There's no per-deal cap and no paid gate on any of it.

## Good to know

- **Weighted forecast built in.** Each stage carries a win probability, so the board shows a **weighted (expected) value** next to the raw total — a more realistic read on what's likely to close. The stats row up top also tracks total value, average deal size, and your close rate.
- **Custom pipelines and stages.** Admins can rename, recolor, add, or remove stages — and build separate pipelines for different sales processes — under **Settings → Pipelines**. If you remove a stage that still has deals, Stacks moves them to the first remaining stage rather than losing them.
- **A list view and Insights too.** Beyond the board, **Deals** gives you a sortable list you can filter by open, won, or lost (with running totals), and **Insights** rolls up KPIs like open value, weighted forecast, win rate, and velocity, plus a stage funnel and a monthly won trend.
- **Multi-currency.** Each deal can be recorded in USD, EUR, GBP, or CAD.

## Frequently asked

How do I mark a deal as won or lost?

Open the deal and click **Mark Won** or **Mark Lost** — you can note a reason for a loss. The deal moves off the board and into your Deals list under that status.

Can I have more than one pipeline?

Yes. Admins can create as many pipelines as you need under **Settings → Pipelines** — one per sales process — and everyone can switch between them from the dropdown on the board.

What happens to the counts and totals when I drag a card?

The deal count on each column updates the moment you drop the card, and Stacks saves the new stage right away. The dollar figures — each column's total, its weighted (expected) value, and the stats row up top — refresh the next time the board loads.

Was this helpful?

## Related articles

[Import your contacts →](https://stackscrm.com/features/import-contacts) [Add a deal →](https://stackscrm.com/features/manage-sales-pipeline) [Customize your pipeline stages →](https://stackscrm.com/features/organize-contacts-with-tags) [View your pipeline insights →](https://stackscrm.com/features/manage-sales-pipeline)

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