# Set your availability and take bookings — Stacks Features > Set your weekly working hours in Stacks, create a booking type, and share one link so customers can schedule themselves. Free scheduling with calendar invites and auto-created video rooms. Markdown version of https://stackscrm.com/features/set-availability-take-bookings — append `.md` to any page URL on this site (homepage: https://stackscrm.com/index.md). Index: https://stackscrm.com/llms.txt · Full site in one file: https://stackscrm.com/llms-full.txt --- #### Getting started - [Create your account](https://stackscrm.com/features/create-account-set-up-workspace) - [Invite your team](https://stackscrm.com/features/invite-team-set-roles) - [Your dashboard, explained](https://stackscrm.com/features/dashboard-tour) #### CRM - [Import your contacts](https://stackscrm.com/features/import-contacts) - [Add a contact](https://stackscrm.com/features/add-contact) - [Organize with tags](https://stackscrm.com/features/organize-contacts-with-tags) - [Manage your pipeline](https://stackscrm.com/features/manage-sales-pipeline) - [Add custom fields](https://stackscrm.com/features/add-custom-fields-to-contacts) - [Capture leads with a form](https://stackscrm.com/features/capture-leads-web-form) - [Export your contacts](https://stackscrm.com/features/export-contacts) #### Email marketing - [Send a campaign](https://stackscrm.com/features/send-email-campaign) - [Set up a drip sequence](https://stackscrm.com/features/email-drip-sequence) - [Grow your list](https://stackscrm.com/features/grow-email-list-opt-in-forms) #### Reviews - [Request a review](https://stackscrm.com/features/request-customer-reviews) - [Reply to reviews](https://stackscrm.com/features/reply-to-reviews-with-ai) - [Add the reviews widget](https://stackscrm.com/features/add-reviews-widget) #### Invoicing - [Create an invoice](https://stackscrm.com/features/create-and-send-invoice) - [Send an estimate](https://stackscrm.com/features/send-estimate-quote) - [Get paid online](https://stackscrm.com/features/payment-links) - [Recurring invoices](https://stackscrm.com/features/set-up-recurring-invoices) - [Expenses & profit](https://stackscrm.com/features/track-expenses-and-profit) - [Projects & billable time](https://stackscrm.com/features/bill-project-time) - [Ask AI about your numbers](https://stackscrm.com/features/ask-ai-financial-questions) #### Scheduling - [Set your availability](https://stackscrm.com/features/set-availability-take-bookings) - [Create an appointment type](https://stackscrm.com/features/create-appointment-type) - [Share your booking link](https://stackscrm.com/features/share-embed-booking-link) #### Support - [Manage support tickets](https://stackscrm.com/features/manage-support-tickets) #### Tasks & time - [Create & manage tasks](https://stackscrm.com/features/create-manage-tasks) - [Track & bill time](https://stackscrm.com/features/track-and-bill-time) #### AI & automation - [Turn on AI](https://stackscrm.com/features/turn-on-ai) - [Build an automation](https://stackscrm.com/features/build-an-automation) #### Connecting your tools - [Connect Stripe](https://stackscrm.com/features/connect-stripe-payments) - [Connect email provider](https://stackscrm.com/features/connect-email-provider) - [Connect Twilio (SMS)](https://stackscrm.com/features/connect-twilio-sms) - [Google Business Profile](https://stackscrm.com/features/connect-google-business-profile) - [Email deliverability](https://stackscrm.com/features/email-deliverability-spf-dkim-dmarc) #### Workspace and additional guides - [Review agent approvals](https://stackscrm.com/features/review-agent-approvals) - [Manage companies](https://stackscrm.com/features/manage-companies) - [Import from another CRM](https://stackscrm.com/features/import-crm-records) - [Manage email templates](https://stackscrm.com/features/manage-email-templates) - [Manage appointments](https://stackscrm.com/features/manage-appointments) - [Set up standing appointments](https://stackscrm.com/features/recurring-appointments) - [Review feedback reports](https://stackscrm.com/features/review-feedback-reports) - [Create review story images](https://stackscrm.com/features/manage-review-stories) - [Configure customer reviews](https://stackscrm.com/features/configure-reviews) - [Manage workspace settings](https://stackscrm.com/features/workspace-settings) - [Manage the product catalog](https://stackscrm.com/features/manage-products) - [Configure email alerts](https://stackscrm.com/features/configure-email-alerts) - [Use API keys and MCP](https://stackscrm.com/features/api-and-mcp-access) - [Read API activity](https://stackscrm.com/features/api-activity) - [Connect incoming lead webhooks](https://stackscrm.com/features/connect-lead-webhooks) - [Manage billing and AI credits](https://stackscrm.com/features/manage-billing-and-credits) - [Read workspace activity](https://stackscrm.com/features/workspace-activity) - [Request help from Stacks](https://stackscrm.com/features/request-platform-help) - [Triage platform requests](https://stackscrm.com/features/platform-request-triage) [Features](https://stackscrm.com/features) › [Scheduling](https://stackscrm.com/features#scheduling) › **Set your availability & take bookings** # How to set your availability and take bookings Scheduling · about 4 min · updated Aug 2026 Stacks turns your calendar into a self-serve booking page. You tell it which hours you work, create a booking type or two, and share a link — your customers pick an open slot, enter their details, and they're booked. Every booking lands in your CRM automatically, and it's free on every plan. ## Before you start - Scheduling is one of the **built-in Stacks tools** — it's free, with no add-on to buy and no limit on appointment types or bookings. - Setting your working hours is open to **admins, managers and team members**. Creating and publishing **booking types** is an admin or manager action. - Optional but worth doing first: **connect an email provider** in Settings, so confirmation emails and calendar invites go out to guests automatically. ## Step by step 1. **Set your weekly working hours.** In the left menu go to **Scheduling → Availability**. Stacks starts you off with **Monday–Friday, 9:00 AM–5:00 PM** (weekends off). Tick the **Available** box for each day you take appointments, adjust the **Start** and **End** times, then click **Save Working Hours**. 2. **Block off specific dates (optional).** Under **Date Overrides**, choose a date and leave **Block entire day** checked for a holiday or day off — or uncheck it to set *custom hours* just for that one date. Add a reason like "Holiday" if you like, then click **Add Override**. You can add one override per date, and remove it anytime. 3. **Create an appointment type.** Go to **Scheduling → Appointment Types** and click **+ New Type**. Give it a clear **name** (e.g. "30-Minute Intro Call"), pick a **duration** (anywhere from 15 minutes to 2 hours), add a short **description** for the booking page, and choose a **color**. 4. **Choose who takes it and set your rules.** Assign the type to a **specific person** (only their hours are offered) or leave it on **"Anyone on the team"**, and Stacks auto-assigns whoever's free. Optionally add a **buffer** between bookings, a **minimum notice**, and a **max per day**. You can also attach a **video meeting** — a free auto-created room, or your own Zoom / Meet / Teams link — and pick **intake questions** to ask at booking. 5. **Publish and share your booking link.** Keep **Active** and **Public** checked and click **Create**. Back on the Appointment Types list, click your **Booking URL** to copy it (or grab the **embed code** for your website). Share it — customers choose a date, see your open slots, pick a time, fill in their details, and land on a "You're booked!" confirmation. 💡 **It's free.** Unlimited appointment types, unlimited bookings, universal calendar invites, and free auto-created video rooms are all included on every plan. The one optional extra that's paid is **text-message (SMS) confirmations & reminders** — those need either your own Twilio connection (any plan) or the AI Pro managed texting, where enabled by the platform. Email confirmations are always free. ## Good to know - **Bookings feed your CRM.** Each booking finds-or-creates the customer's **contact** by email and opens a **deal** in your default pipeline — so scheduling and your CRM stay in sync without extra work. - **A 60-day window.** Customers can book up to **60 days ahead**. Past dates and anything beyond 60 days are greyed out on the calendar. - **Slots follow the length.** Stacks offers back-to-back openings the size of the appointment — a 30-minute type shows 9:00, 9:30, 10:00… — and hides any slot that's already booked, inside your buffer, or too soon under your minimum-notice rule. - **No double-bookings.** If two people try to grab the same time at once, only the first is confirmed; the second is told the slot was just taken. - **Times in your timezone.** Openings are shown in your **business timezone** (set in Settings). Each guest's own timezone is detected in their browser and saved with the booking. - **Calendar invite included.** Once an email provider is connected, the guest gets a confirmation with a universal **.ics** calendar file, and you get a "new booking" notification. ## Frequently asked How do customers find my booking page? Every public appointment type gets its own **booking URL** and an **embeddable widget**, both on the Appointment Types page. Share the link directly, or drop the widget onto your website. Can different team members have different hours? Yes — each teammate sets their own working hours from the Availability page, and an **admin** can set anyone's by switching **"Viewing availability for"** at the top. Assign a type to one person to use only their availability, or to **"Anyone"** to pool the whole team and auto-assign whoever's free. Do I have to take payment to accept a booking? No. **Payment at booking** is optional — turn on a deposit or full payment only if you've connected your own Stripe. Without it, bookings are simply free to make. Was this helpful? ## Related articles [Create an appointment type →](https://stackscrm.com/features/set-availability-take-bookings) [Block off holidays & days off →](https://stackscrm.com/features/) [Embed a booking widget on your site →](https://stackscrm.com/features/set-availability-take-bookings) [Import your contacts →](https://stackscrm.com/features/import-contacts) ### Ready to fill your calendar? Core business tools, unlimited users, free forever. [Start free →](https://stackscrm.com/register) [Explore more features →](https://stackscrm.com/features)