# Stacks Product Tour — One Customer, All Seven Tools

> Follow one customer through Stacks: lead captured, deal won, invoice paid, appointment booked, review collected, ticket resolved — one platform, free forever.

Markdown version of https://stackscrm.com/tour — append `.md` to any page URL on this site (homepage: https://stackscrm.com/index.md). Index: https://stackscrm.com/llms.txt · Full site in one file: https://stackscrm.com/llms-full.txt

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[Home](https://stackscrm.com/) · **Product tour**

The tour

# Meet Maria. This is her whole story, in one platform.

Maria Lopez runs Bloom Salon & Spa, and she's about to become your best customer. Follow her from first click to loyal regular — through every one of the seven tools.

📸 Every image below is a real, unedited Stacks screenshot

1

## Maria finds you

She fills out the form on your website — or you add her in ten seconds. Either way she lands in your contact list with her source, tags and owner already set. No spreadsheet, no sticky note.

[How lead capture works →](https://stackscrm.com/features/capture-leads-web-form)

2

## Her project becomes a deal

The reception refresh she asked about is now a $2,400 card on your pipeline. Drag it from stage to stage; the totals, weighted value and close rate keep themselves up to date.

[How the pipeline works →](https://stackscrm.com/features/manage-sales-pipeline)

3

## You win it — and invoice it

The invoice starts from the same record, so there's nothing to re-type. Maria pays the $2,400 online and the balance drops to zero on its own — payment history and all.

[How invoicing works →](https://stackscrm.com/features/create-and-send-invoice)

4

## She books her next visit herself

This is what Maria sees when she opens your booking link: your real availability, her time zone, no back-and-forth. She grabs Tuesday at 10:30 and you both get it on the calendar.

[How scheduling works →](https://stackscrm.com/features/set-availability-take-bookings)

5

## She tells the world

One tap tells you how Maria felt, and invites her to say it publicly on Google. Every customer gets that same invitation — and when someone's unhappy (like Sam, below), their feedback also lands with *you* first, so you can make it right.

[How review requests work →](https://stackscrm.com/features/request-customer-reviews)

6

## Questions land next to her history

When Maria asks about a line item, it's a ticket sitting beside everything you know about her — the deal, the invoice, the bookings. Answer, resolve, done. She's still at zero open tickets.

[How the support desk works →](https://stackscrm.com/features/manage-support-tickets)

7

## One record remembers everything

This is the whole point. Deal won, invoice paid, task done — every event you just watched is one timeline on one record. Nothing was copied between tools, because there's only one tool.

[Browse every feature guide →](https://stackscrm.com/features)

## Your Maria is out there.

Everything you just saw is free forever — all seven tools, unlimited users, no credit card.

[Start free →](https://stackscrm.com/register)

[Compare Stacks](https://stackscrm.com/compare)

[Why it’s free](https://stackscrm.com/blog/why-is-stacks-free)

Screenshots are from a demo Stacks workspace ("Gamma Co") with sample data — the product, exactly as you'd use it.